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About ICS
One team, focused on your growth
We help investment organisations enable growth and focus on the outcomes that matter to them. ATHENA is built on modern cloud and AI-ready architecture, and behind it sits an executive team, global functions and a client services model designed to scale well beyond any one individual.
8.8/10
2025 Client Satisfaction Survey
Specialists
Investment data is at the core of what we do
100+ Years
Combined investment technology experience across our leadership
ISO 27001
Certified information Security
What we stand for
A business built to run at scale, not around individuals.
Highly collaborative
We work as one team across regions and functions — and as an extension of yours.
Focused on outcomes
Success is measured by what changes in your business, not by what we ship.
Every function in ICS has a named owner and a clear mandate. You always know who to call, decisions are made by people with the authority to make them, and nothing depends on one individual being available, while we keep investing in where the industry is going, not where it has been.
We love a challenge
Complex data, unusual asset classes, hard deadlines — that is the work we ask for.
Passion for technology
Cloud-native, AI-ready and continuously updated. Standing still is a risk.
Executive Team
The people running ICS
Four executives, each owning a part of the business end to end — commercial, operations and product, technology, and our growing EMEA region.
Christian Eriksen
Chief Commercial Officer
Owns how ICS goes to market worldwide. Christian and his team make the evaluation of a data platform and partner straightforward — a process most organisations run once, and one we have run many times.
Mike Small
Chief Operating Officer
Accountable for delivery and for the ATHENA roadmap. Mike leads our global Client Services and Product teams, onboarding clients through a methodology refined over decades of investment technology programmes.
James Ingham
Chief Technology Officer
Sets our technology direction. James leads engineering, cloud operations and our adoption of AI and emerging technologies, shipping meaningful platform updates every month.
Tom Cunningham
Managing Director, EMEA
Leads ICS across Europe, the Middle East and Africa with full regional accountability — client relationships, growth and local delivery capability — bringing decision-making closer to the organisations we serve.
How you engage with us
One team across the whole journey
From first conversation to long-term partnership, you work with dedicated ICS teams, not a hand-off to strangers. Here is who owns each stage, and what it looks like in practice.
01
Your data journey begins
COMMERCIAL & SOLUTIONS TEAM
We reduce the complexity of evaluation without compromising integrity or due process — so your business case stands up to scrutiny.
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Defining use cases and operating model
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Critical success factors and business case
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Reference calls with your peers
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IT due diligence and legal review
02
Welcome aboard
CLIENT SERVICES
A proven onboarding methodology, run by our global Client Services team with specialist partners where it adds value.
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Analysis and design workshops
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Setup and configuration of ATHENA
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Training and documentation
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Use case testing and go-live
03
Run with confidence
CLIENT SERVICES
Your production and test environments, monitored and maintained under audited controls, with responsive support in your time zone.
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Regional deployment and data residency
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Monthly platform updates (11 per year)
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Disciplined change and access management
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Named service contacts
04
Take ATHENA further
PRODUCT & ENGINEERING TEAM
Once you are testing the limits of the platform, your ideas shape the roadmap — including how we apply AI to investment data.
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New use cases and capabilities
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Governed data for your AI agents
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Roadmap input and early access
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Emerging technology exploration
Trusted by investment managers scaling their business and operations
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