ICS | Client Experience
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Growing businesses choose ATHENA

See how investment organisations use ATHENA to achieve strategic outcomes and scale their businesses.

Why do clients engage with ICS

Our clients' journey typically starts with the identification of one or more strategic outcomes they are looking to achieve. These may include:

Enhance operational efficiency

Expand product range at scale

Improve analytical capabilities

Improve client service offerings

Implement AI strategy

Reduce key person risks

Measurable results achieved by clients

3x product range
without additional operational headcount

> 90% reduction
time spent on manual data tasks

Days to hours
reporting cycle times

AI Extensions
e.g. automated commmentary across client portfolios 

Instant data access
across all business units

Want a quantified view for your organisation?

We can map your target outcomes to measurable indicators—cycle time, effort, control uplift, and vendor retirements—then outline a pragmatic delivery plan.

Client story

In 5 months, Bennelong stood up:

  • 45 data connectors (including 9 custodians)

  • 57 automated data extracts

  • 300+ operational activities automated

 

More importantly, Bennelong now operates with a fully controlled, institutional-grade data foundation, enabling them to deliver on a number of target outcomes, including:

  • Launch  of ETFs products following Go-live

  • A daily Book of Record, with the flexibility to use and distribute either internal or administrator ABOR

  • End-to-end automated workflows per boutique, with embedded validation, approvals, audit trails, alerts, and data locking

  • Robust data mastering, reconciliation, NAV validation and oversight frameworks

  • Automated market data, corporate actions, reporting, and regulatory outputs

  • A self-sufficient operating model—able to build new reports, onboard new boutiques, and scale with confidence

Client community

ICS is 100% focused on the buy-side investment management organisations and their service providers across the industry.

Sample clients below:

"We are always looking to continually enhance our service to clients, and this project will help us put even better information in the hands of our investors."

"Our decision to partner with the team at ICS was based on ATHENA’s ability to streamline key operational processes, reducing overall operational risk and allowing the Investment Operations team to scale efficiently as Bennelong continues to expand."

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"The ATHENA platform further strengthens our data capabilities bringing a robust and resilient infrastructure that reduces operational risk, improves transparency, and enables our teams to access the information they need with confidence."

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Client videos

Asset Manager
Hargreaves Lansdown

One of the only products we've implemented where everyone has been happy afterwards.

Tom Cunningham
Head of Investment Operations

Presentation content
This presentation will take you through the journey undertaken by Hargreaves Lansdown when they selected and implemented the cloud-native ATHENA data platform for their funds management business.

This presentation covers the following chapters:

  • Who are Hargreaves Lansdown

  • Introduction of Tom Cunningham

  • The Task Ahead

  • Selecting ICS

  • The Challenges

  • Data Model

  • The Results

  • Company Impact

Asset Owner
PUBLICA

We run 40 feed pers day. How much work is that on a daily basis? Nearly zero. It is fully automated.

Peter Horner
Head of Operations, Risk and Compliance

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Presentation content

A real-world perspective from a pension fund on moving beyond custodian-led reporting and Excel/VBA tools to a governed, scalable investment data foundation.

  • The starting point

  • Build vs Buy & SaaS evaluation

  • Why PUBLICA selected ICS

  • Outcomes achieved & lessons learnt

Want to know more?

Let us know about your stategic outcomes and we can explore how we can help you achieve those simimlar to our other clients.

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